Archive for the ‘marketing’ Category

Five suggestions for Greene King

Friday, January 13th, 2012

Greene King, by all accounts, are puzzled and hurt by the disdain in which they (and especially their IPA) are held by beer geeks.

As usual, we (as Tandleman would say) sit on the fence a bit when it comes to Greene King: we recognise they make some good beers, but worry that their IPA is a Trojan horse — a beer so bland it has more in common with John Smith’s Extra Smooth than any other ‘real ale’.

However, inspired by this post at the Campaign for Really Good Beer, we thought we’d be constructive and suggest five things they can do to improve their image.

1. Instead of inviting critics and commentators one at a time to come and stand on your lovely roof and meet you charming head brewer, why not make a lot more information about how your beer is made available online? At the moment (unless we’re missing something) the website is all about branding and packaging.

2. Get out and try GK IPA as it is drunk in pubs all around the country: however subtle, balanced and well-made it might be at source, by the time it reaches, say, Exeter, it is usually, in our experience, warm, vinegary and flat. Has it got more market share than your quality control mechanisms can cope with?

3. As CAMRGB suggested, stop pretending that your pubs serve beers from a range of breweries and, in particular, nix the disingenuous London Glory. This is just cheeky and takes your customers for mugs.

4. With that huge London estate, surely there’s room somewhere for a pub which serves your full range of beers, from the rarely seen but apparently excellent mild, via Suffolk Strong, all the way up to the currently brewery-exclusive 5X? A flagship pub where you could send cynics to taste your best products as you intend them to be tasted?

5. On the subject of mild, given that anyone drinking GK IPA has already foregone any pretensions of youthfulness or trendiness, probably attracted by the low ABV as much as anything else, maybe there’s a market you’re failing to tap? We groan when we see your IPA on sale in a pub in Cornwall, but we’d be delighted to see your mild.

Some of this would also apply to St Austell and some other big regional brewers. If any of the above are already happening and we’ve missed them, let us know.

Clear bottles: argh!

Friday, September 2nd, 2011

We’ll let others do the talking on this.

First, John Keeling, Head Brewer at Fuller’s, on Twitter.

"We have never used clear glass because of light struck flavours."

And then this video review from the Real Ale Guide.

Brewers (and packacing designers): pack it in!

The Big Session Comeback Tour

Friday, September 2nd, 2011

Beer mat from the Hausbrauerei Altstadthof, Nuremberg.

We haven’t taken part in the session for a couple of years, mostly because we found ourselves struggling to fit in an opportunity to, e.g., drink a particular type of beer before it rolled around.

Anyway, it’s time to get back in the saddle so here we are again to talk about the art of beer labels, caps and coasters, for this month’s session hosted by HopHeadSaid.

We have a particular interest in commercial design and illustration and when it relates to beer, all the better. We’ve posted about it on more than one occasion and have been really enjoying this excellent blog about beer branding recently.

The image above is one of our favourite bits of beer-related design and, perhaps not so coincidentally, comes from one of our favourite breweries.

What’s not to like? There’s sans serif typography (we have some sympathy with the Helvetica nerds), a simple colour scheme reflecting the flag of Franconia and an equally simple graphic. All of this reminds us vividly of their pub in Nuremberg and their beers, all of which are also simple, unpretentious and clean.

You’ll note that the image above is a bit rough. It needed some restoration because this beermat, along with a stack of others from Germany, the Czech Republic and Belgium, lives in our kitchen and gets used every day. It’s a little bit of Nuremberg we can enjoy every day. As a result, it is covered in beer stains.

Mind you, that Satan cap art isn’t bad either, and nor are the twin labels for the Brooklyn/Schneider collaborations.

Branding tips for small breweries

Wednesday, July 27th, 2011
A mocked up label for Rocherfort 10 using Comic Sans.

What if Rochefort 10 didn't have a tasteful, simply designed label?

It’s easy to laugh at and criticise breweries with bad branding (really easy) but we thought it was time we actually tried to be helpful.

So, here are some tips which might lead to a series of more detailed posts later in the year.

1. Use a professional design agency. If you think you can’t afford to, then look again at your budgets. If it increases your sales, it’s a good investment.

But, if the budgets just won’t stretch, and you really must do your design work yourself…

2. Keep it simple. The less fuss, the less can go wrong. It might look plain or even a bit boring, but that’s better than cheap, crappy or careless. You can always rebrand later and utilitarian chic can certainly work in its own right: Kernel have this nailed.

3. Be consistent. It will help your loyal customers spot your products if the clips or labels share certain characteristics. For example, Penguin books’ vintage covers were designed on a grid which gave a lot of room for manouevre as well as ease of recognition for consumers. The easiest option is to use the same layout and font but perhaps change one colour. Chimay is a good example of this principle in action in the world of beer — three beers with basically the same label.

4. Never use clip art or images stolen from the internet. Its cheap, but unfortunately also looks cheap. In fact, unless you can pay a professional illustrator (and we don’t mean the frustrated watercolourist who works in your warehouse, or your brother who does some graffiti) it’s best to avoid illustrations altogether.

5. Three fonts to avoid: Times New Roman, Arial and Comic Sans. Everyone knows these fonts because they are used to death, and professional designers don’t like them much. Almost everyone in their right mind really hates Comic Sans. If you can’t afford to license a commercial font — they are expensive — try to pick something clear and classy. (This might come in handy and there are some good tips here.)

6. Before you start designing anything, think about your brand values. Here’s a very simplified process for working out what those are:

- Sit down with some colleagues, friends or family
- think about other companies (not necessarily breweries) that you identify with
- look at examples of their printed material, websites and products and
- write down the values those suggest to you. (E.g. green, caring, traditional, brave, family-friendly…)
- Then look at those values (it should be a long list) and think about which also apply to your company.

Refer to that list when designing your labels, clips and other branded materials: if your company is, say, progressive and experimental, you probably don’t want a oil-painting of an Owl on your labels.

7. You don’t necessarily need a logo. Logos really are the domain of the professional designer because they’re so easy to get wrong (see here and here). If you must have one, then consider that many of the classiest logos are really just the company name written in a tasteful font and then reproduced, as a graphic, in exactly the same dimensions ever after. (More on this.)

8. Choose colours carefully. Black, white and maybe one other colour is usually enough. Amateur design is plagued by rainbows and often looks like the contents of a packet of Smarties. Think about contrast: the best option is usually a light colour on a dark backgrounds or vice versa. Don’t use ‘fluorescent’ pink, especially on a red background…

9. Two fonts is enough — one for titles or logos, and one for body text.

10. Check your spelling, grammar and punctuation. Even a small typo can send the message that you are sloppy and careless. Avoid exclamation marks, too: they will make you look hysterical.

Our credentials: none, really, other than that Bailey has worked in marketing and communications for a few years and takes a professional interest in branding and design.

People who really know beer…

Thursday, July 21st, 2011

1968 advert for kegged Courage bitter.

Another advertistement scanned from the 1968 Journal of the XI Hussars. Weird. We thought we did know a bit about beer, but we rarely drink Courage if we can help it, kegged or otherwise. Anyone for a pint of Tavern?

Support your local

Tuesday, July 19th, 2011

1968 advert urging people to support local pubs

From the XI Hussar’s Journal (1968). Click for larger version.

Greene King’s London Whatever

Tuesday, May 17th, 2011

We don’t tend to drink in Greene King pubs so it took us a while to catch up on this latest cynical marketing exercise from the Bury St Edmunds boys — their beer with London in the name, whatever it is.

“Hey guys, we really need to be making the most of our London real estate. We should brew something really bland, call it London Something, and flog it to innocent tourists who don’t know any better.”

It’s like Greene King IPA but worse.

File under “Things not to miss about London”, although we look forward to Greene King Cornish Gold in a pub near us soon.

Marketing beer: a process

Saturday, October 23rd, 2010

Click for the full size version.

The above chart is inspired by various conversations with and emails from public relations and marketing people in the last few months, many of whom seem to be struggling manfully to sell shite beer. Future version will no doubt be bigger and more complex… suggestions welcome.

Those are toothpaste colours

Sunday, October 10th, 2010

We really expected South Korean beer Hite to taste minty because of the label — it’s light blue, silver and white, and features the slogan: “Cool and Fresh!”.

We were very disappointed when it actually turned out to taste of absolutely nothing.

On the upside, we note from their website that the canned version has packaging designed “to suit Koreans’ oral structure”. Eh?

Maybe the North Korean effort is better? Or the Chinese one that comes in a vase?

Balsamic and bulldog clips

Saturday, October 9th, 2010

We spotted a couple of interesting posts on Lifehacker the other week which we thought we’d share.

First up, the news that people prefer Budweiser with a drop of balsamic vinegar in, but only if they don’t know it’s there. This is another fascinating example of the influence branding and packaging — the blurb surrounding a beer — can have on our perception of its taste. It also makes us want to try adding balsamic vinegar to other crappy beers to see if it might actually improve them.

Secondly, and less excitingly, bulldog clips might be one solution to the problem of beer bottles steadfastly refusing to stack in the fridge the way they do on TV. Bulldog clips are the answer to so many of life’s problems…